Blog Posts

Blog Posts

This is the perfect place for Basket Express to present blog posts and for you to join in the fun, too! Here we will discuss holidays, occasions, reasons to send gift baskets and flowers, exciting events occurring at Roadrunner Florist & Basket Express.  Click here to read about Pamela of  Roadrunner Florist and Tina of  Basket Express. We are REAL PEOPLE designing Floral Arrangements and Gift Baskets for REAL PEOPLE (like you!)!

Tina hydrangea Basket Express presents Blog Posts


Google+ Cover for Basket Express


I wish I were an expert on Google+. Gee, I wish I even had a clue about Google+.

I wonder if being an active participate on Google+ helps with SEO on Google. What do you think?

I wonder if there’s a difference between being a “person” on Google+ and being a “business” on Google+, and which, if either, helps with SEO on Google.

So, I’m going to ask you a few questions, because you’re my friends, business associates and customers.

1. Do you use Google+ for email?

2. Does your business have a Google+ page? If so, what is the url so I can go visit it?

3. Do you know the difference between “following” “family “friends” and “acquaintances” on Google+, and if you do, which one is the best one?

4. What do you know about “circles”? Are you in any circles? How many people are in your circles? Are there any benefits to being in circles and having  a lot of people in your circle?

5. If I posted a link to a Google+ post on my facebook page, would you be likely to see it?

I just opened a new business page for Basket Express. I’d appreciate it if you’d check it out and “follow” it. Here’s the link.

Google+ Cover for Basket Express

Thanks, everyone, for your patience with me!

I can hardly wait to read your answers to my questions!




Phantom Debt Scams

A new list of the most-reported scams shows phantom debt scams on the rise.

The National Consumers League on Tuesday released the top 10 scams reported to its website and found a sharp rise in refund and recovery, or phantom debt scams. These scams involve the victim being contacted by someone claiming they are collecting an unpaid debt.

More than 10,000 consumer complaints lodged in 2014 were analyzed, the group said. The refund and recovery scam now ranks as the fourth most commonly complained about scam.

Here’s how it works: You get a call or email from a crook who says you owe money and they are collecting. Should you take issue with the purported collection action, they typically will tell the targeted victim that they could face time in jail or other legal actions.

“Fraud remains one of the most pernicious threats facing consumers today,” said Sally Greenberg, the league’s executive director. “We are particularly concerned about scammers increasingly relying on the old-fashioned’ telephone as a way to reach millions of potentially vulnerable consumers.”

bad guy

Top 10 Scams

Here are the top 10 scams documented by the league’s project:

  1. Internet sales. Either misrepresented goods or products never received.
  2. Prizes/sweepstakes/free gifts. A request for money to claim a made-up prize.
  3. Fake checks. Being sent a check and then being asked to transfer back a certain amount of cash.
  4. Recovery/refund companies. Demands to pay a fake debt.
  5. Advance fee loans/credit arrangers. Phony pledges to provide loans to those with poor credit when a fee is paid upfront.
  6. Computer equipment and software. Being solicited by phony tech support to fix made-up problems.
  7. Scholarships/grants. Being charged a fee for useless, generic lists provided by those promising a custom search.
  8. Phishing/spoofing. Trying to dupe consumers into providing information by pretending to be a trusted business.
  9. Friendship/sweetheart swindles. Using an online relationship to dupe a victim in paying money.
  10. Ad space/directory listings. Phony invoices sent to businesses for listings they supposedly ordered.

The group also noted that victims are now less likely to send money via a wire transfer service like Western Union (WU) or MoneyGram (MGI), which is next to impossible to reverse. More consumers reported paying by credit card when scammed, which allows an opportunity to recover funds, the group said.

“Credit card transactions are a safer way for consumers to pay for products since they can dispute fraudulent charges with their credit card company,” said John Breyault, vice president for the league. “Unfortunately, when a fraud victim sends money via wire transfer or prepaid debit card, the chances of getting their money back are much lower.”

Facebook Rules

New Facebook Rules

For months, Facebook has been planning to make changes that will affect our business pages.

Laura Roeder of LKR Social Media*  first posted the information about the most recent change in her blog dated November 25, 2014, and now that it is the new year, the new Facebook Rules are beginning to be implemented.

How will these new Facebook Rules impact Roadrunner Florist and Basket Express? Hopefully not much. Our Facebook business pages are filled with goodies about our businesses and also useful information for every-day life. We love posting pictures of what we’re doing, how we’re doing it, where we’re doing it, and how you can share with us. We hope we will be complying with Facebook’s new rules because we are not stuffing our businesses down your throats.

Here is the blog that Laura Roeder posted. I think you’ll find it interesting if you have a business page on Facebook:

Facebook’s Next Big Change is Coming – Here’s How to Get Ready Before It’s Too Late

On Laura’s blog you’ll find the 3 rules that are pertinent to the changes made by Facebook.

The most important part of this learning curve is that you, our customers and friends, continue to visit our Facebook page and share, share, share the information there.

What will you find on our Facebook page today?

You’ll find our TERRIFIC Valentine’s Day Video! 

You’ll find we have 960 “likes” on our way to our goal of 1,000 before Valentine’s Day! (hint, hint! If you haven’t “liked” our page, please do!!)

You’ll find a little bit about our Customer Service and an amazing video about a lady singing Christian Hymns to an Alzheimer’s patient who was unable to speak (you don’t want to miss this one!)

You’ll find pictures of us (Tina and Pamela) and our beautiful flowers and gift baskets, along with a link to our websites  and where you can securely purchase flowers and gift baskets from the comfort of your home or office.

<img src="image.gif" alt="This is the Roadrunner Florist Logo" />  Basket Express | Phoenix, AZ

We will continue to show you beautiful flowers & gift baskets, custom designed by us and delivered in greater Phoenix, across the country and around the world!

<img src="image.gif" alt="This is our Sign We Deliver" />

We know Facebook is only one of several social media forums available to you and we hope you’ll take a moment to enjoy our Facebook Page, “Like” it, and then visit often to see what we can do for you!




* Laura Roeder is a social media marketing expert who gives businesses of all sizes the tools they need to make their mark on the web. She is the creator of the social media scheduling software Edgar, as well as social media marketing web courses like Creating Fame and Social Brilliant.

Artisan Gift Baskets and Flowers

Artisan Gift Baskets and Flowers

I never thought of myself as an Artisan. Sure, each gift basket I design is unique, each floral arrangement designed by Pamela is unique, but does that make us “Artisans”?

I decided to ask Wikipedia the definition of “Artisan”. “An artisan (from French: artisan, Italian: artigiano) is a skilled craft worker who makes or creates things by hand that may be functional or strictly decorative, for example furniture, decorative arts, sculptures, clothing, jewelry, household items and tools or even mechanical mechanisms such as the handmade clockwork movement of a watchmaker. Artisans practice a craft and may through experience and aptitude reach the expressive levels of an artist.”

That brought me back to my original question: is a gift basket or floral designer an Artisan?

I spend a lot of time telling you that Pamela and I are real people. We own a beautiful brick and mortar shop in Phoenix, AZ, where we custom design gift baskets and floral arrangements for our customers and friends. We also work with a network of florists across the country and around the world who design custom arrangements, so we know any order placed in our hands, whether it’s professionally delivered by us or by someone we recommend, is an exclusive work of art that makes all of us proud.

<img src="image.gif" alt="These are Pamela & Tina heads only" />  <img src="image.gif" alt="This is our Business Sign" />  <img src="image.gif" alt="This is our New Sign Standard" />

I also spend a lot of time baking. It’s a hobby for me, and the goodies are always delicious! I take a lot of them to the shop to share with people who come in, and I give oodles and oodles away to neighbors and friends.

<img src="image.gif" alt="This is Homemade Pletzel" />  This is Pletzel. My brother Gary requested it. Yummm… soft dough topped with lots of onions and poppy seeds! C’mon over and get some!

There’s even a floral birthday cake that I love to design. It’s different each and every time, but then so is the birthday person! What a great way to wish someone unique a Happy Birthday!

<img src="image.gif" alt="This is a Floral Cake for Julie" />  <img src="image.gif" alt="This is a Floral Birthday Cake" />  <img src="image.gif" alt="This is a Florist Pink Slice of Cake" />

Here are 3 Christmas Bags I designed last month. Each one was different, as you can see.

<img src="image.gif" alt="This is Christmas Gift Bag 1" />  <img src="image.gif" alt="This is Christmas Gift Bag 2" />   <img src="image.gif" alt="This is Christmas Gift Bag 3" /> Does the fact that I custom design each gift basket make me an Artisan?

Here are 4 Christmas centerpieces designed by Pamela in the last couple weeks. Sure, you can go online and order one that looks just like all the rest, or you can contact us and have us design something that’s unique and special, like these.

<img src="image.gif" alt="This is a Merry Christmas Centerpiece" />   <img src="image.gif" alt="This is a One Candle Christmas Centerpiece" />  <img src="image.gif" alt="This is a Christmas Centerpiece with an Angel" />

<img src="image.gif" alt="This is a 3 Candle with Green Centerpeice" />

 OK, I’ll admit it, this one is my favorite of all!

Last Christmas I baked some great brownies and cookies, then delivered them in a pretty box to the nail salon in our strip-mall. In return I received a beautiful ornamental Lenox candle holder. That lead me to think: did the goodies that I had baked so lovingly in my kitchen have the same value as the purchase my friend made at Macys? Indeed, they both have equal value. The time invested in looking for something special is what counts, be it at a store or calling someone like us to design and deliver a unique gift.

We believe each gift basket and floral arrangement we design is a work of art. We also believe each person who orders from us is entitled to a custom designed creation that is an expression of you, the sender and the recipient. That’s why we devote so much attention to making sure our gift baskets and floral arrangements are special, unique and creative, and that’s why our websites, and offer flowers and gift baskets you won’t find anywhere else on the ‘net.

Tell us what you think! Does that make us Artisans?


Super Bowl XLIX

We are so excited to be hosting Super Bowl XLIX at University of Phoenix Stadium, Glendale, AZ on February 1.

<img src="image.gif" alt="This is the Superbowl stadium" />

Are you coming to Phoenix for the Big Game?

I’d love our Arizona Cardinals to host Super Bowl XLIX on their home field. But I just don’t know if they can pull it off with their 3rd or 4th string quarterback.

<img src="image.gif" alt="This is the Arizona Cardinals logo" />

And I always have hope for my beloved and home-town Denver Broncos.

<img src="image.gif" alt="This is the Denver Broncos logo" />

But this year there are so many fantastic teams in the hunt to come to Phoenix for Super Bowl XLIX.

There’s Seattle  <img src="image.gif" alt="This is the Seattle Seahawks logo" />  and there’s Dallas   <img src="image.gif" alt="This is the Dallas Cowboys logo" />

There’s Detroit  <img src="image.gif" alt="This is the Detroit Lions logo" />                   and there’s Green Bay  <img src="image.gif" alt="This is the Green Bay Packers logo" />

There’s New England   <img src="image.gif" alt="This is the New England Patriots logo" />       and there’s Cincinnati <img src="image.gif" alt="This is the Cincinatti Bengals logo" />

There’s Pittsburgh   <img src="image.gif" alt="This is the Steelers logo" />      and there’s <img src="image.gif" alt="This is the Colts logo" />

When you’re ready to sit back and enjoy the game in your fancy football chair,  furniture (courtesy of Veronica of Casa Vilora Interiors) , order your family pizza and pull out all the snacks, then you need to contact me at 602-246-1271 (888-446-1271) and order your favorite team’s football gift basket!

<img src="image.gif" alt="This is a cards basket unwrapped" />

No matter which team you’re cheering for, we in Arizona are proud to be hosting this amazing sporting event. We welcome you to the Valley of the Sun, in person or on TV, and we hope you enjoy the Super Bowl as much as we do!’

Which team are you hoping will play in the Super Bowl this year? Post your answer here on our blog, and then share this on your google+ page, your facebook page, Pinterest or other social media!

Are you Making Your List?

Are you making your list? And checking it twice….

Business people all around the world are making their lists and checking them twice.

<img src="image.gif" alt="We're checking the list" />


What are they finding?

They’re finding it’s been a pretty good year, and it’s time to THANK their customers, clients, business associates and friends.

<img src="image.gif" alt="These are happy business people" />

How do they do that? They contact Tina at Basket Express for custom designed gift baskets! (602-246-1271 or 888-446-1271)

Tina for

Amazing Fresh Fruit Gift Baskets from $25 (this is our 2014 Christmas Special) 

(regular price $39.99)

xmas fruit b

Christmas Fruit in a Basket

Send a large fresh fruit and goodie to a group or office for $100 and please 10 great people! (call 602-246-0672 and we’ll fix you right up!)

Or send amazing Christmas Greens (so fragrant and long-lasting) for everyone to enjoy throughout the holiday season.   Original price $34.95, on sale for Christmas 2014 $24.95.

Find more Christmas Floral Ideas at

xmas 2011 greens

Pretty Fragrant Christmas Greens

So, who are these people that deserve a gift basket from Basket Express?

Customers, clients and business associates! Those are the backbone of your business. Without them you wouldn’t have any business at all! You find them in all sorts of places, from the Internet to personal networking, to your neighborhood.


They’re the people who have worked with you throughout the year.

Maybe you remodeled their home.


Maybe you designed their new website.


Maybe they hired you for marketing strategies or took you out to dinner.

marketing strategy





Maybe you added some new landscaping or you put in new flooring or painted for them.


Maybe you sold some furniture to them, or some brickwork, or maybe you did some plumbing or electrical work for them.


Maybe they held a meeting at your location or purchased a piece of artwork.







They’re the people who list their homes with you, and the people who help you sell homes.


  Don’t forget your doctor, lawyer, accountant and business partners!

partner  Sure, many are your friends, too!



Did you know we will be happy to include YOUR business card in your gift baskets? And YOUR calendars, YOUR pens, YOUR business information? Why do we do that? Because we know the value of YOUR CUSTOMERS to your business! So, call us today at 602-246-1271 and we’ll make arrangements to get YOUR advertising items from you so we can include them in your unique and personalized gift baskets!

<img src="image.gif" alt="Let's WOW your customers" />

we can help you

A gift basket that is individually designed by Tina at Basket Express is as unique as you are. From $39.95 up, they are expressions of the care, concern, thanks, and yes love that you have for the people in your life.

Xmas gourmet 2014 $50 Custom Designed Holiday Gourmet Gift Basket

xmas fruit with santa  Santa’s Healthy Fresh Fruit Basket



for you

Maybe you want to add chocolate. (Oooh, I LOVE chocolate!)


Or maybe you want to add coffee or tea! 

coffee     tea

OK, maybe you want something healthy.

That’s not as much fun, but sometimes it’s appropriate. 

veggie basket

 Top of the Line Vegies

 Whatever it is you’re looking for, we can help you say THANK YOU this Christmas season.

Simply call, click or come by!

602-246-1271       888-446-1271

2007a W Bethany Home, Phoenix, AZ 85015

Happy Thanksgiving

Happy Thanksgiving

As we’re getting older…well, this video is for all of us …

May your Thanksgiving be full of fun, laughter, family and friends.

Tina and Pamela

Roadrunner Florist & Basket Express



Basket Express | What is Different

Basket Express | What is Different

So often we’re asked, Basket Express? What is Different? Of course what people are very nicely trying to say is: Why should I order my gift baskets from Basket Express?

Let me tell you why!

Each gift basket is custom designed just for you! That means you can choose the theme, the contents, the delivery date, and even the price!

That means the people who receive a gift basket from Basket Express are really getting an expression of YOU.

At Christmas, that means each gift basket from Basket Express is ready for Santa to put under the tree, topped with a hand-made Christmas bow and filled with the aroma of Christmas greens! I know, you can smell them from there, can’t you?

If you haven’t yet discovered the joys of the difference between gift baskets from “the other guys” and Basket Express, you’re in for a very special treat!

Corporate America uses Christmas to give thanks to their clients, customers and friends. We love to share in that excitement with you. It’s a lot more fun to let us add your personalized advertising specialties than it is to go to a big box store and pick something off the shelf that’s about as unique as, well, a table. Gift baskets from Basket Express are individually designed, loaded with great goodies (such as fresh fruit, gourmet cheese, crackers, sausage, chocolates, truffles, cookies and more) and yes, we are happy to add your business card, your calendars, your pens and pencils before we deliver gift baskets just for you.

We know and love our customers like family (more about that after the holidays).

<img src="image.gif" alt="This is a custom designed gift basket" />   <img src="image.gif" alt="This is a Christmas fruit basket" />

Custom designed gift baskets for Christmas 2014 from $35 and up. Delivery in the greater Phoenix area and across the country!

What could be easier than this: call, click or come by!! 602-246-1271   2007a W Bethany Home, Phoenix, AZ 85015


20% Off our Popular Southwest Party Grande Gift Basket

20% Off our POPULAR Southwest Party Grande Gift Basket

Have you seen it? It’s a beaut! A REAL B-E-A-U-T!! 

Tina custom designs our Southwest Party Grande Gift Basket like no other!

It’s NOT sitting around on a shelf waiting for you to pick it up.

It hasn’t come to you by “slow boat from China” (my dad always says that!)

It’s designed fresh when you order it from Basket Express.

We professionally deliver it in the Valley of the Sun, or very carefully pack it up and ship it USPS across the country.

We choose the most UNIQUE, one-of-a-kind Southwest items when we design this Southwest Party Grande Gift Basket. Selected from specialty stores in the Valley of the Sun, this gift basket that includes assorted chips, flavored salsa, guacamole dip, hot sauce, and fresh bakery goods. It’s all dressed up with a pretty bandana and a fun handmade bow!

<img src="image.gif" alt="This is our Southwest Grande Gift Basket" />

Here’s the deal!

Order our Southwest Party Grande Gift Basket between now and November 21, 2014, for delivery before December 18, 2014, and we’ll give you 20% off your purchase!

You know you want it!

You know you want to send it!

You know you want to receive it!


Roadrunner Florist

Basket Express

2007a W Bethany Home

Phoenix, AZ 85015



Pink | October | Breast Cancer | Pink

Pink | October | Breast Cancer | Babies Pink

We celebrate PINK in October. It’s Breast Cancer Awareness Month and it’s baby month and gee, it’s time for Pink!

So, let’s celebrate healthy breasts and healthy babies!

small short pink  baby beautiful

Designed exclusively by Pamela E Smith, Michigan State University Floriculture Graduate and owner of Roadrunner Florist, a Local Phoenix Flower Shop, these unique arrangements are soft and pretty, and appropriate in October or any time you wish to celebrate.

We call this one Small, Short Pink. It’s one of our favorites.

These are Precious Baby Flowers. Perfect for a new baby girl (or designed in blue for a baby boy).


pink gerbs and more  <img src="image.gif" alt="Breast Cancer Pink" />


Gerbera Daisies are a favorite flower all year round. Combined with roses and daisies, they create a festive floral arrangement that is sure to please a new mom, a happy birthday girl, or a lady celebrating a happy occasion.

Love Pink Gerberas

Let’s Celebrate! 

<img src="image.gif" alt="Pink Box" />  <img src="image.gif" alt="Pothos Plant and Pink" />


The pretty box is filled to the rim with spray roses and lilies for a festive, pretty celebration.

Pink Celebration

Adding flowers (fresh or silk) to a green plant is a beautiful addition of long-lasting beauty.

Pothos and Pink


<img src="image.gif" alt="Pink Carnations" />  baby girl Holt

Carnations are so pretty. They are very long-lasting and happy flowers. See how great they look when designed by the dozen with baby’s breath and a nice bow. Add a few roses, a gerbera daisy and a great bear and whola! A perfect floral arrangement for that perfect someone!

Pink Carnations

Soft Pink Baby Flowers


<img src="image.gif" alt="Baby Girl Gift Basket" />  <img src="image.gif" alt="Baby Girl Basket" />

Adorable Baby Girl Basket

Precious Baby Girl Gift Basket

Each of these baby baskets can be designed in pink or blue, perfect for a baby shower or after the baby is born. We deliver to all of the hospitals in the Valley of the Sun and can arrange deliver across the country.

Local, National and Worldwide Delivery

 Whether you’re celebrating an anniversary of cancer remission or the birth of a new baby, let Roadrunner Florist and Basket Express help you! We can design and deliver a beautiful pink floral arrangement or pink gift basket that’s perfect for you!

Call, click or come by! 602-246-1271. We’re happy to hear from you!




Fancy Fun Autumn Gift Baskets

Fancy Fun Autumn Gift Baskets

We love autumn in the desert! What’s not to love? The weather finally cools (ok, down below 90, but it’s cooler)! The trees start to change color (ok, maybe not the palm trees or palo verde trees but we do have some trees that change color).

What’s happening in your part of the world that’s showing the change of season?

I know what’s happening at Basket Express. We’re designing and delivering beautiful fresh fancy fun autumn gift baskets! What’s so special about that? Let me tell you.

The fresh fruit season is changing now, and although the summer fruits are disappearing the autumn fruits are INCREDIBLE. We have pineapples from Hawaii! We have local mangos, grapes, oranges, lemons, limes and kiwi. We have apples from Washington.

Here’s an autumn fresh fruit basket from Basket Express. Don’t you want one?

<img src="image.gif" alt="Autumn Fruit Basket" />

Remember, Boss’s Day is October 16. What are you going to send to your boss this year?

Fresh fruit or veggies are a great option.

<img src="image.gif" alt="Fresh Fruit Basket" />    <img src="image.gif" alt="Veggie Basket" />

We offer fresh fruit, cookies, candy, coffee, and yes flowers, all dressed up and ready to go.

Sassy Flair Flowers by Roadrunner Florist

Great Fall Flowers by Roadrunner Florist

Amazing Fall Flowers by Roadrunner Florist

<img src="image.gif" alt="Boss's Day Flowers" />  <img src="image.gif" alt="Fall Flowers" />     fall with wheat

Or maybe a Boss’s Day plant or dish garden.

     <img src="image.gif" alt="This is a Pothos Plant" />  <img src="image.gif" alt="This is a Dish Garden" />

Custom orders don’t upset us, like this gift basket of nuts, beef jerky and cheese. Nice, isn’t it?

Or a traditional Southwest Gift Basket from Basket Express.

<img src="image.gif" alt="Nuts and Jerky Gift Basket" />

    <img src="image.gif" alt="This is a Southwest Gift Basket" />

Or  2 dozen fresh baked cookies with a little bit of chocolate! Yummm!

<img src="image.gif" alt="Cookie Basket" />

Don’t Procrastinate! Order your Boss’s Day gift TODAY! Why?

a. You don’t have to worry about it any more.

b. You know your gift will be designed and delivered on Boss’s Day, October 16.

c. You’re going to look GREAT when your boss receives their Boss’s Day gift from you.

Contact Basket Express and we will help you celebrate autumn when you send good wishes for a birthday or anniversary a boss or co-worker, a baby or a thank you, and yes a get well or condolence wish.

Stunning Fresh Flowers

Happy October! We look forward to hearing from you!

Tina & Pamela

Fresh Fruit | Fresh Veggies

Fresh Fruit | Fresh Veggies

How fortunate we are to be able to design Fresh Fruit | Fresh Veggies gift baskets for wonderful people like you!

Imagine my excitement to design and deliver BOTH a Fresh Fruit and a Fresh Veggies gift basket to a “starving ASU student” last week! And her aunt even added a doggie basket for her 3 dogs!

I had carte-blanche for the goodies, which really makes it fun. I found fresh fruit in abundance (it’s between seasons and everything is really fresh)…apples, pears, kiwi, pineapple, bananas, mango, grapes, apricots, pears.


<img src="image.gif" alt="Fresh Fruit Basket" />


And the veggies. What fun to choose fresh veggies! Kale, peppers, eggplant, radishes and lots more!

<img src="image.gif" alt="Veggie Basket" />

Then I took care of Fido!

Abbie agreed that it would be OK to share her Milk Bones with another dog.

(ok, be honest, Abbie didn’t have any choice in the matter).

Here’s Abbie.


Here’s a picture of the doggie basket Abbie and I shared!

<img src="image.gif" alt="Doggie Goodie Basket" />

We ended up with VERY HAPPY un-starving ASU students,

a very happy aunt

and 3 very happy dogs!

What kind of goodie basket would you like for us to design and deliver for you?